Miscellaneous Trouble Shooting ...

You should not experience problems with your new Australian Scenery & Aussie ATC package, however should there be something you feel that you are having trouble with, we have included many of these ‘possibilities’ below.

NB: We’d like you to take maximum advantage of the comprehensive information included in the manual & scenery guide, while saving you money at the same time. In order also to keep the price of future products as low as possible for our customers, technical support sought for items already covered in the manual, or of a general computer system nature, may incur a charge.


* Please carefully follow the installation instructions found in this manual, carefully taking note of the variations available, including the installation of patches. If you do not have ‘Australia Scenery Vol.1’ already, but purchase it later, before installation make sure that you refer back to the appropriate installation section at the start of the manual (to ensure the correct updating of files).

* With the installation of 'Australia Vol.2' or 'Special Edition 98', you may encounter an error message stating that the Flight Shop™ converter was not found, when in fact you know it has already been installed on your system. This is most likely due to an inaccurate selection of the correct path to your Flight Simulator™, during the Australia Scenery installation. If you are attempting to install for use with the Flight Simulator™ 'Classic' version, please refer to the special section on this. Although the default path will be correct in most cases, you must take extra care if changing this path. If you do change the path, ensure that you indicate the correct path to your appropriate Flight Simulator™ directory only (use the suggested path as an example). By default in the path browser, either \Flight Simulator or \Fltsim5 will be automatically added to the end of your new path selection. You may need to delete or backspace this duplication. Be sure that you do not end up attempting to install to the path ...\Flight Simulator\Flight Simulator or ...\Fltsim5\Fltsim5. You may of course manually amend this by typing, deleting or backspacing, a different path.


* Important: You must have your Microsoft® Flight Simulator™ CD in the drive prior to & during operation of your Flight Simulator™. If you have deactivated the ‘Oceania’ scenery area via the scenery library, you must reactivate it. With FS98 only, you must complete the installation of the Australian scenery by making an adjustment to the ‘Oceania’ scenery area in the scenery library. Carefully follow the directions for this in the installation section at the beginning of the manual.

* Scenery blank areas, missing navigation aids & missing runways at Sydney, Melbourne, Perth, Darwin, Alice Springs & Brisbane, & towns & cities appear as islands - Either you are not operating with Flight Simulator™ on CDROM (to avoid scenery conflictions, Australia Scenery is designed to integrate with the world database which is utilised on the CDROM version), or if you already have Flight Simulator™ on CDROM then you probably don't have the Flight Simulator™ CDROM in the drive during start-up & running during each Flight Simulator™ session. Ensure that the Flight Simulator™ CDROM is in the drive prior to executing operation of your Flight Simulator™. If you still get a message stating that a performance booster was not found, then it is possible that you do not have the CDROM driver correctly installed. If you have V5.1 only on 3 1/2 inch floppy disks, then a 'Media Swap' is available at a nominal charge through Microsoft®. If you are running FS98 & have followed these instructions, but still have scenery areas missing or conflicting, then you have probably not made the required change to the FS98 Scenery Library. For details please refer to the FS98 installation section at the beginning of this manual.

* Sparse scenery (or missing scenery / runways etc) - Ensure that you have 'Very Dense' selected in your World / Scenery Complexity menu, so as to be able to see all the available scenery objects & features included in this package. Some airports will not show unless you have ‘Dense’ or Very Dense’ selected.

* A small number of non-capital city navaids missing - It is assumed that most enthusiasts will eventually purchase Australia Scenery Vol.1 & Vol.2. Some navaids may not be available without Vol.1, due to the prevention of any ‘overlapping’ errors that would occur with both scenery volumes installed. The navaids listing in the back of this scenery guide is a complete list of all navaids applicable to Vol.1, Vol.2 & the Microsoft® Flight Simulator™ world database for Australia, as is the enclosed special map.

* Scenery fully installed, but the Australian airports are not available from menu - You have most likely installed the Australian Scenery to a different directory path to the one into which you have installed the actual Flight Simulator™. Uninstall the Australia Scenery & locate the exact path name (with exact spelling) of where your Flight Simulator™ directory is located. Re-install the Australia Scenery to this path. NB: If you initially choose the default path for both Flight Simulator™ & Australia Scenery, then this problem should not arise.

* Rough taxiways - Some taxiways are in fact rougher than others, & you may need to reduce your speed accordingly. On earlier versions of Flight Simulator™ calling up 'map view' (added to top right hand corner will suffice & then adjusting the zoom), may smoothen the taxiing. Jet aircraft & most third party aircraft do not noticeably react to rougher taxiways. Also, gravel or grass runways will feel rougher than the sealed runways.

* Apron or tarmac appears to obscure aircraft when in spot view - Select a closer spot distance & altitude, then zoom back if required, to see all of your aircraft. If the spot or tower view is such that a building or other scenery object is in the ‘line of sight’, then the view of the aircraft will naturally be obscured.

* With 3D hardware acceleration enabled, some buildings appear to have no roof or back walls - disable ‘8 bit image textures’ in your Flight Simulator™ ‘Hardware Acceleration’ options screen.

* ILS marker beacons sound when not tuned in - This will occur if you fly directly over an ILS marker beacon whether it is tuned in or not & is a feature of Flight Simulator™. Once you have passed over the very small reception ‘cone’, the beeping will cease.

* Deactivation of Australia Scenery - Source code files & / or descriptions of each individual file (.BGL or other) are not available. If you wish to deactivate any of the ‘Australia Vol.2 (or Vol.1 as applicable) PII’ scenery files, in order to cancel any undesired conflictions with another product that covers the same scenery area, you will need to do the following: Either deactivate the scenery area from the conflicting product, or within your ‘Flight Simulator’ root directory, create a new folder/directory called ‘Temp_Aus’. Then, from within the 'Scenery' root directory, highlight the .BGL ‘PII Australia Scenery’ file/s that you wish to de-activate (these will be in the format of Aus*.BGL or Aust*.BGL). Simply ‘move’ them (you must move them, not copy them) from the ‘Scenery’ directory to your newly created ‘Temp_Aus’ directory. If you wish to re-activate these files at a later stage, simply move the desired .BGL scenery files from the ‘Temp_Aus’ directory back to the ‘Scenery’ root directory. Scenery data of some geographical areas are covered in more than one .BGL scenery file.

* Difficulty in viewing or printing the pre-compiled flight plans - These have been saved as bitmap (.BMP) images in the FLT_PLNS directory on the Australia Scenery CDROM. You will need to use a word processor to import the flight plan file that you want. Most word processors will automatically re-size the image for you so that you can print it, if re-sizing does not occur you may end up with a flight plan much larger than it is intended to be. You may need to refer to your word processor documentation if you are having trouble with this. Carefully follow the procedure outlined in the ‘Air Traffic Control Adventure’ section, located earlier in this manual.

* Database Error - This is a very rare occurrence. In nearly all cases you should be able to just press 'Enter' (may require pressing several times), & continue with your flight. If this occurs often, due to the setup of your directories, try re-naming all the Aust*.BGL files to Zust*.BGL, so that they appear at the end of the list of scenery files in the scenery directory, though this is not recommended. If you do re-name any files, do not do this until all your scenery has been installed. If you subsequently install any Australia Scenery patches, or more PII Australia scenery, ensure that you have renamed any changed file names back to their original name (to ensure correct updating of files). This error can also occur as a result of an older version of VBDB300.DLL in your \WINDOWS\SYSTEM\ directory, in which case the supplier of your system hardware may be able to assist.

* In general, if all else fails, try uninstalling the Australia Scenery (use the supplied uninstall routine), then uninstall the Flight Shop™ converter (use the add/remove programs utility from your control panel) & then uninstall Flight Simulator™ (using either the uninstall routine if supplied, or via the add/remove programs utility from your control panel). We’ve seen a number of ‘unexplainable glitches’ in various commercial packages suddenly corrected with a re-install!


* For Flight Simulator™ V6.0 for Windows 95 & FS98 users, a Flight Shop™ converter patch has been included on this CDROM. Providing that you have followed the installation instructions correctly (therefore installing the Flight Shop™ converter, then the scenery), you will have installed the patch into the Flight Simulator root directory (as 'Aafconv.exe - Application' for V6.0 or ‘Aafconv98.exe - Application’ for FS98). All the updated .WAV files have also been installed for you, which are required for V6.0 & FS98.

* V6.0 & FS98 - ATC Adventure voice instructions out of sync. or incomplete - Run the 'Fsconv.exe' (or ‘Fsconv98.exe’ for FS98) patch installation (Flight Shop™ converter), found in the root directory of this CDROM. You do not need to convert any files, however the patch must be installed.

* Some selection options greyed out (V6.0 & FS98) - Always select your aircraft first, then use the ‘Go to airport’ menu to select the starting position (choose domestic terminal if a choice is available), then finally select your chosen adventure.

* Basic ‘Flight Shop™ ATC Adventure’ instructions are available on screen at the beginning of each adventure & in this manual. Whenever you change frequency (in an interactive adventure), or are instructed to contact the next air traffic control sector (even if the frequency remains unchanged) you must always press 'CTRL K' which alerts the controller that you are ‘on frequency’, otherwise you will not receive any further instructions. The Microsoft® Flight Simulator™ menu requests for ‘take-off clearance’ etc, are not relative to the Australian adventures, & should not be used.

* Aircraft crashes occasionally at the start of some ATC Adventures - Temporarily select crash detection off prior to selection of adventure.

* Delay between keypress & acknowledgment - An occasional delay is normal & is part of the adventure design.

* Audio of inferior quality in V5.1 - Unfortunately, it is due partly to the way V5.1 handles audio in MSDOS®. To suit your own preferences, you may like to make adjustments to your FSFS CONFIG (FSFS.INI) file in your \FLTSIM5\ root directory. Always backup the original file first, you might then like to try the following settings; engine_only_volume = 100, wave_volume = 55, engine_with_wave_volume = 25.

* Some ATC radio difficult to understand - Some audio may take a little while to get used to, we’re afraid this is just real life. In aviation it does take a trained ear to clearly understand everything over the air, just ask any passenger who has had the privilege of sitting in the cockpit & who has listened in on ‘air-ground’ transmissions. This will improve however with experience, it tends to come with knowing what you expect a pilot or controller to say.

* ‘Fast’ or ‘slow’ voice - In an interactive ATC adventure if the COM frequency is changed too fast, the voice may appear to be too fast or too slow for the next transmission. This is due to different sampling rates in certain categories of sound files (to reduce the size of the .WAV files), & can be minimised by not changing frequencies too rapidly.

* COM radio frequency not xxx.00 or xxx.50 - Manually set the COM frequency via the Aircraft /
Communications menu.


Providing that you select ‘set Radio Frequency to New Location’ (not available in FS98), the appropriate navaid frequencies are set for you when you select a new airport. The OBS (VOR course selector) on each VOR indicator will also be set to either the ILS route, or a common outbound route, just as if the previous pilot had set them when completing their last flight. The frequency set on COM 1, will generally be that of the ATIS of the nearest appropriate major airport.

The enclosed map is current at the time of software development & has been specially produced to include the information from Vol.1 & Vol.2 on the one chart. A list of the included Australian navigation beacons, is also provided in the back of this manual.

We recommend that you select ‘Very Dense’ from the ‘Scenery Complexity’ menu, in order to show all the scenery objects available from this scenery enhancement package.

Try flying at dawn or dusk, you’ll be able to see some suburb lighting effects, while still being able to see the horizon & general landscape (helpful for visual flying).
Keep an eye out for lighthouses, ships, & other special scenery enhancements.

Rivers are best seen at lower altitudes. This is especially the case in V5.1 & V6.0 where an altitude as low as 1500’ above ground level may be necessary.

In certain locations, the highrise skyline of city & regional areas, some bridges & other selected structures have been made more elaborate, to enhance the visual effects of your flights.


The Australia Scenery installation routines firstly make a search for specific file names to check the existence of the appropriate Flight Shop™ converter (if Flight Simulator™ is later than V5.1), & also to determine which version of Flight Simulator you have. If you have any problems (in later versions of Flight Simulator™) with the Australia Scenery installation routine commencing, you may need to create the following ‘dummy’ files. You can do this with any word processor by opening a new document (text only) & immediately saving it using the ‘Save as’ command, adding the correct filename & extension as listed here. They should be saved to the main root directory of your Flight Simulator™. If you are warned that the file already exists, do not over-write it! The Australian Scenery installation routine looks for aafconv98.exe (for the ‘98 Flight Shop™ converter) & looks for fltsim98.exe (for FS98). These two files are the ones that you may need to create ‘dummies’ of. Please refer to the Flight Simulator 2000 notes above, regarding compatability & new product issues.


How to submit a formal technical support query (charge may apply) ...

We'd like you to take maximum advantage of the comprehensive information provided here & in your manual, while saving you money at the same time. In order also to keep the price of future products as low as possible for you, technical support sought for items already covered here or in your manual, or of a general computer system nature, may incur a charge.

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